Welcome to The Centrl ! These terms govern your use of our website and services. By accessing or using our platform, you agree to these terms and conditions

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Website Usage

• The content on this website is for general information and business purposes.

• You are responsible for ensuring the accuracy of any information you provide to us.

• Unauthorized use or misuse of the website may result in restriction of access.

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Products and Services

• All inquiries, quotes, and orders are subject to availability.

• Quotes are valid for the specified duration mentioned in the communication.

• Product details, pricing, and availability may change without prior notice.

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Payment and Transactions

• Payments (where applicable) must be made through approved methods.

• Failure to make timely payments may result in delays or cancellation of services.

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Limitation of Liability

The Centrl is not liable for:

• Indirect, incidental, or consequential damages arising from the use of our platform.

• Losses caused by external factors beyond our control, such as third-party failures.

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Intellectual Property

All content, including text, images, logos, and software, is owned by The Centrl and protected by copyright laws. Use or reproduction of any content without prior permission is prohibited.

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Termination

We reserve the right to terminate access to our website or services for violation of these terms or misuse of our platform.

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Changes to Terms

The Centrl may modify these terms at any time. Continued use of our website after updates indicates acceptance of the revised terms.

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Cancellation & Refund Policy

Order Cancellation: Within 24 hours only, before processing. Not valid for Machinery, Refrigeration, or Furniture.

Refund Eligibility: Returns and refunds are applicable only in cases of wrong, missing, or defective products. To initiate a claim, please ensure you record an unboxing video of the product as proof.

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Non-Refundable Products: Machinery, Refrigeration, Furniture, Customized or Installed Items, and Services.

Returns: Allowed only if unused, unopened, and reported within 24 hours. Subject to approval. Refunds will be processed and credited back to the original payment method within 5-7 business days. Returns and refunds are applicable only in cases of wrong, missing, or defective products. To initiate a claim, please ensure you record an unboxing video of the product as proof.

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Shipping policy

We generally ship products within 2-3 days of receiving the order, and the delivery may take up to 7-8 business days to reach the final destination.

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