Refund Eligibility

Refunds are subject to approval after verification of the claim. Once approved, the refund will be processed and credited to the original payment method within 5-7 business days.

Returns and refunds are applicable only in cases of:

• Wrong product delivered

• Missing items

• Defective or damaged products

To initiate a claim, customers must provide a clear unboxing video as proof at the time of opening the package.

​

Non-Refundable Products

The following items are not eligible for returns or refunds:

• Machinery

• Refrigeration Equipment

• Furniture

• Customized Products

• Installed Items

• Services

• ​

Return Policy

Returns are allowed only if the product is:

• Unused

• Unopened

• Reported within 24 hours of delivery

​

All return requests are subject to approval. Approved refunds will be credited to the original payment method within 5-7 business days.